LEGAL

Privacy Policy

This policy explains what information we collect through timbertruss.com and how we use it.

Draft for review — not yet final.

Who we are

TimberTruss.com is operated by American Pole & Timber, based in Texas. Contact us at (866) 909-6845.

Information we collect

Information you send us: name, company, email, phone, address, project details, truss specifications and any files you upload through our forms.
Usage information: basic, anonymous website statistics and, only if you allow it, analytics and marketing cookies.

How we use it

To prepare your build sheet and quote, and to reply to your questions.
To send marketing emails or texts, only if you opted in. You can unsubscribe at any time, or reply STOP to texts.
To keep our website secure and prevent spam.

Who we share it with

We use trusted service providers to run this website and our customer communications, including Cloudflare (hosting and spam protection) and our CRM provider (HighLevel). We do not sell your personal information.

Cookies

Essential cookies keep the site working. Analytics and marketing cookies load only after you accept them, and you can change your choice anytime with “Cookie settings” in the footer. Visitors in the EU and UK are asked before any non-essential cookies are set.

Your choices and rights

You can ask us to access, correct or delete your information, or to stop marketing messages. Depending on where you live (for example Texas, California, the EU or the UK), you may have additional rights. We honor Global Privacy Control signals as an opt-out.

How long we keep it

We keep project and quote records for as long as needed to serve you and meet legal and accounting requirements.

Contact

Questions about this policy? Call (866) 909-6845 or use our contact form.